Store information

About us

Last updated: August 2026

remo is an online store selling within the Arab Republic of Egypt. This page introduces who we are and how we work.

Who we are

remo is a registered online store operating in Egypt, shipping to the governorates covered by our contracted carriers.

Our commercial register number, tax card number, business address and customer service number are shown in the footer of every page of the store.

How we work

  • All displayed prices are final and include VAT.
  • Cash on delivery is available, alongside whichever electronic payment methods the store has enabled.
  • Parcels are not opened before payment, and you may inspect the package externally on delivery.
  • Customer service answers by phone or WhatsApp during the published working hours.

Our commitments

We operate under Consumer Protection Law 181/2018 and Personal Data Protection Law 151/2020, and under the exchange, shipping and privacy policies published in this store.

Privacy & cookies

We use cookies to run this store. Necessary cookies are always on — they power the cart, checkout and security. With your permission we also use analytics cookies to understand how the store is used, and marketing cookies for advertising. You can change your choice at any time from “Cookie settings” at the bottom of the page. Privacy Policy